Frequently Asked Questions

There is no limits of the points you can earn. It all depends on how much you shop.
Value Purchase Point at Every 100 Rs Value of Purchase % of Purchase
Platinum 5,00,000 5 25,000 5%
Gold 1,00,000 4 4,000 4%
Silver 50,000 3 1,500 3%
Bronze 10,000 2 200 2%
You can download the C21 Malhar Club App from Google PlayStore and register yourself in it with your name and mobile number. Hence, you will get enrolled in C21 Malhar Club.
Each point is valid for 12 months from its date of issuing.
You can manually upload a pic of the bill from your phone from the app.
Go to the “Burn your points section” in the app and select a desired voucher that is equivalent to your point balance.
No, you do not have to pay any membership fee. The program is absolutely free of cost.
You can check your point balance in the dashboard on the home page or you can go to member->profile->history and then view point balance.
No, sadly those points will be lapsed as you can redeem points only through your registered mobile number.
Yes. You can use your earned points anytime within 12 months from date of acquiring.

Enquiry Form

Do you have any questions? Please do not hesitate to contact us directly. Our team will come back to you within a matter of hours to help you.